Update Installation Procedure of maestro* 3.04 and higher

prerequisites

  • Work from the server console;
  • Use an administrator Windows account;
  • Use an administrator maestro* account;
  • All users must be logged out of maestro*.

 

Summary

 

Steps

From the server console

  1. If you use these services:
    • Maestro Web/Winsock (for XML interface or Web access).
    • Maestro*BIJobExecutorService (for maestro*BusinessIntelligence).
    • Maestro Duplication.
    • Maestro Service (mobility tool).
    • Maestro API Server (older duplication and/or mobility tool).

You must stop these services before starting the maestro* update process. To do so:

  1. Click the Start button.
  2. In the Execute section, enter services.msc and press the Enter key.

  1. The Services window is displayed. Place the mouse pointer over the first service to stop and, using the right mouse button, stop the service.

  1. Repeat step C until all listed above maestro* services has been stopped.
  1. Log on to Guide using your account.
  2. Click the Downloads menu, then the maestro.3.04.XXX.exe file and choose the Save option. Save the update executable file in the following directory: …\Compt\Inst\Maestro.
  3. Run the update by double-clicking the file you just downloaded.
  4. Follow the instructions, accept the default settings.
  5. Start maestro* and the update publication utility will be displayed.
  6. In the update publication utility, enter your maestro* admin user code and password and then click Publish the new kit to publish the kit.
  7. Once publishing is complete, start maestro* and the data will be updated to the new version;
  8. Open each company to apply the data update;
  9. Restart the services listed in step 1.
    1. Click the Start button.
    2. In the Execute section, enter services.msc and press the Enter key. The Services window is displayed.
    3. Place the mouse pointer over the first service to restart and, using the right mouse button, start the service.
    4. Repeat step C until all listed above maestro* services has been started.

 

From a workstation

For the first workstation only (client workstation or Terminal Server)

  1. Before starting the update on the first workstation, make sure all users are disconnected from maestro* to allow the deserialization that will be done on the first workstation at step 5;
  2. Use an account with administrator rights on Windows;
  3. Close Outlook;
  4. Start maestro* and apply the new version;
  5. Restart maestro* to begin the file deserialization phase.
 

Time must be provided for the files to be deserialized before continuing. The last step may require some time to complete.

 

For all other workstations

  1. Use an account with administrator rights on Windows;
  2. Close Outlook;
  3. Start maestro* and apply the new version.

 

Last modification: December 20, 2024