Logic for Sending Emails in maestro*

Objective

This document describes different methods to send emails in maestro*.

 

Prerequisites

• Mail Software parameter in the General Settings, General tab.
• User-Specific Email Configuration parameters in the Security Management option.

 

Scenarios

Standard Mailing

General Settings Mail Software	Security Management User-Specific Email Configuration	Expected Result	Mailing Logic
Outlook	NO	Email is sent via Outlook from the "current" user's account.	N/A
	YES	Email sent via SMTP Information taken from the user: All Information taken from the general settings: None (except "from" as a last resort (steps 5 and 6 in mailing logic A))	Logic A
SMTP	NO	Email sent via SMTP Information taken from the user: User, Password, and "From" address Information taken from the general settings: Server Name, Port, and SLL	Logic A
	YES	Email sent via SMTP Information taken from the user: All Information taken from the general settings: None (except "from" as a last resort (steps 5 and 6 in mailing logic A))	Logic A

 

Mailing via maestro*MOBILE

SMTP in every case

General Settings Mail Software	Security Management User-Specific Email Configuration	Expected Result	Mailing Logic
Outlook	NO	Email sent via SMTP Information taken from the user: None Information taken from the general settings: All	Logic B
	YES
SMTP	NO
	YES

 

Mailing via Mass Mailing or Dispatch

With NON SMTP Email Account

General Settings Mail Software	Security Management User-Specific Email Configuration	Expected Result	Mailing Logic
Outlook	NO	Email sent via Outlook using the current user's account AND taking into account the email set up as the "From" Address. Will be sent using RDO. Also test the emailing of these documents (that should not take into account the set up email account, nor force the general settings).	Set up email account (Mailing Configurations or Email Account in the dispatch model)
	YES
SMTP	NO	Technically, this is an impossible scenario because, if global SMTP, the mailing configurations ARE SMTP.	Set up email account (Mailing Configurations or Email Account in the dispatch model)
	YES

With SMTP Email Account

General Settings Mail Software	Security Management User-Specific Email Configuration	Expected Result	Mailing Logic
Outlook	NO	Email sent via SMTP Information taken from the user: None Information taken from the general settings: All Also test the emailing of these documents (that should not take into account the set up email account, nor force the general settings).	Set up email account (Mailing Configurations or Email Account in the dispatch model)
	YES
SMTP	NO
	YES

 

Mailing Logic

Logic A

1. Take the user's SMTP Address;
2. Take the user's SMTP User if it is an email;
3. Take the user's Email;
4. Take the user's User if it is an email;
5. Take the "From" Address in the general settings;
6. Take the User in the general settings if it is an email.

 

Logic B

1. Take the configured email account, if applicable;
2. Take the "From" Address from the general settings;
3. Take the User from the general settings.

 

Last modification: September 19, 2024