Cancel a Receipt

OBJECTIVE

The Cancel a Receipt option is used to cancel a receipt that has been posted to the system and transferred to the general ledger.

 

There are two methods for cancelling receipts: You can completely delete the transaction (by clicking the red X) or you can create a reversal transaction (by clicking the double blue arrow). Full deletion removes all previous traces of the receipt.

A receipt cannot be deleted if its period is closed.

 

PREREQUISITEs

  • The Enter Cash Receipts transaction must be transferred.
  • The Enter an Individual Receipt transaction must be transferred.

 

Steps

 

 

Cancel a receipt

  1. Select a receipt from the list or enter a Transaction No.

 

This number matches the transaction number for the accounting entry.

You can find the transaction number for a receipt in Customer Inquiry, Receipts tab, by selecting the Display All Invoices file or by viewing the list of receipts for transferred transactions.

Field

Description

Cancellation Date

Date on which the receipt was cancelled.

NOTE: This date is required to reverse a transaction (double blue arrow). It is not required to delete a transaction (red X).

Date

Date on which the receipt was cashed.

Name

Name of the customer for which the receipt was cashed.

Cheque No.

Number of the cheque to be cancelled.

Amount

Amount of the cashed cheque.

  1. Click on Delete this Receipt or Cancel this receipt by reversing it.
  2. Click the Transfer Transactions icon in the main menu to post the cancelled receipt.

 

See also

  • Customer Inquiry