Using the scanner with maestro*

Objective

Only TWAIN compatible scanners are supported to scan and save documents directly in maestro* from the Scan a document icon, available from maestro*’s documents management. The scanner may be installed either on the network or locally.

For non-TWAIN compatible scanners, you must use the software provided by the manufacturer to scan and save a document. Then, to insert a document in Documents, the user must use the Link to an “Other” file icon instead of Scan a document.

To verify if your scanner is TWAIN compatible:

Launch Microsoft Paint;
Click located at the top of the window to access the drop-down menu;
Select the From scanner or camera option;

If you can scan a document using this method, then you scanner is TWAIN compatible and you will be able to scan a document directly in maestro*, from Scan a document, from Documents management.

Using the scanner with maestro*

Objective

See Also