Suspending a Contract

OBJECTIVE

The Suspending a Contract option allows you to suspend a contract to prevent calls from being generated or new calls from being entered for this contract.

Il est possible de finaliser les appels qui ont été traités avant la suspension du contrat.

 

PREREQUISITE

• Contract Management

 

Steps

maestro* > Service Management > Maintenance > Miscellaneous > Suspending a Contract

 

Suspend a Contract

1. Select a contract.
2. Click on the Accept icon.

 

See also

• Reactivating a Contract

 

Last modification: September 20, 2024