Correction of maestro*'s Components - Outlook Add-In

Objective

If you are planning on updating Microsoft Office or Microsoft Windows to a more recent version, it is recommended to first uninstall maestro* and its components, then reinstall it after the version change.

If, however, you have already performed the Office or Windows version change, certain add-on maestro* programs will have to be corrected to ensure that everything be functional.

Examples:

  • If you installed Microsoft Office after installing maestro*
  • If you changed your Microsoft Office version
  • If you changed your Microsoft Windows version

 

Steps

This add-in is added to Microsoft Outlook and allows to transfer emails to maestro*.

  1. Close the Outlook application.
  2. Open the Uninstall a Program feature (Start > Control Panel > Programs > Uninstall a Program).
  3. Uninstall maestro* Outlook Addin.
  4. Update Microsoft Office, if it hasn't already been done.
  5. Launch Outlook and set up the email account, if it hasn't already been done.
  6. Close Outlook.
  7. Open a command prompt as Administrator (see Appendix A).
  8. In the command prompt, browse to the following directory: 
    • On a 32-bit Windows workstation, browse to directory C:\Program Files\Maestro Technologies\Maestro
    • On a 64-bit Windows workstation, browse to directory C:\Program Files (x86)\Maestro Technologies\Maestro
  9. In the commande prompt, enter or copy/paste the following command (see Appendix B):
    • On a 32-bit Windows workstation: CD "C:\Program Files\Maestro Technologies\Maestro"
    • On a 64-bit Windows workstation: CD "C:\Program Files (x86)\Maestro Technologies\Maestro"
  10. Click on Enter.
  11. Enter or copy/paste the following command (see Appendix B): MaestroOutlookAddInSetup.3.04.010.msi

 

 

Appendix

Appendix A - Opening a Command Prompt as Administrator

  1. Press on the Windows key on your keyboard or click on Start to display the menu.
  2. In the search bar, type CMD.
  3. Press on Ctrl + Maj. + Enter to launch the app as Administrator.

 

Appendix B - Pasting Text in a "Pre-Windows 10" Command Prompt

  1. With the mouse, make a right click in the screen.
  2. Select the Paste option.
 

Ctrl + V (Paste) only works under Windows 10 and Windows Server 2012 or higher when the option is activated.

 

See also

 

Last modification: September 19, 2024